More than 80 percent of Germans support a ban on the destruction of returns. The aim is to encourage online retailers to be more sustainable. The people surveyed would not like to change their own buying behavior on the Internet - either by reducing the volume or by avoiding returns. People over 40 find it particularly difficult to reduce their Internet shopping. Three quarters of Germans prefer providers who use as little or sustainable packaging material as possible. These are the results of the representative Postbank Digital Study 2022.